At Sailfish Insurance Group, we care about your privacy as much as you do. We appreciate the trust you have given with us and are committed to providing you the best website experience we can offer in a way that assures your personally identifiable information is safe with us.
Protection of your information
We implement security measures to maintain the safety of your personal information when you enter or submit it on our website. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100 percent secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Information we collect and use
We may collect the following personal information when you visit our website:
Information you provide directly to us
Information that you enter into our website systems is used to identify insurance plans and other products and services that are a fit for you and to provide you with an accurate quote. We may ask for information, such as your ZIP code, date of birth, members of your family, email address, phone number and home address. Many of the entries are optional, and you also have the option of sharing information with us in person or over the phone.
If you provide personal data about other individuals, such as your employees or dependents, you must first obtain their consent. By providing us with personal data of a third party, you hereby represent that you have provided notice to that third party and have obtained his or her consent. You must provide only accurate information, and refrain from providing information that is not necessary or requested.
When you provide us with personal and other information, you consent to our collection, use, storage and disclosure of this information to appropriate third parties for the purposes described herein and Cookies Policy (below).
Personal data we collect automatically
When you visit our website, we may automatically collect certain information, which may also be categorized as personal data. This includes your IP address, the date and time you accessed our services, the hardware, software or Internet browser you use and information about your computer’s operating system. We might also collect information about clicks, which pages you have been browsing, and any information you have provided us in connection with shopping for or configuring insurance quotes.
If you connect to our website with your mobile device, we may collect certain information automatically, including but not limited to your mobile device’s unique device identification, IP address, mobile operating system, Internet browsers in use and location. We also may collect information about the way you use our services. Should you choose to provide us with your mobile phone number, and choose to receive text or other notifications from us on your mobile device, you also consent to the use of your phone number for that purpose.
Information sharing and disclosure
We share personal information about you under the following circumstances:
Insurance quote requests
If you submit a request on the site for quotes for insurance products or services, we will share the personal information contained in your request form (such as your full name, address, telephone number, email, etc.) with third parties, which include insurance agents, insurance carriers and other insurance service providers in our network to process and fulfill your request for insurance quotes. In some circumstances, we may obtain additional information about you and/or share that information with these service providers in our network. All service providers in our network have entered into agreements with us that require them to secure any personal information provided through the site and limit how they can use such information. These service providers are also required to comply with federal and state privacy regulations, such as those outlined in the Health Insurance Portability and Accountability Act (HIPAA). By submitting your request to us, you understand that our service providers may contact you by telephone (including through automated calling or on a recorded line), email or regular mail based on the information you provided us to process and fulfill your request, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission, any state equivalent Do Not Call List, or the Do Not Call List of sailfishinsurancegroup.com or one of these service providers. If one of the service providers contacts you and you wish not to be contacted again by that service provider with respect to your inquiry, then you should specifically make a request to that service provider. Please note that the service providers may maintain the information you provided whether or not you elect to use their services.
Aggregate, non-personal or de-identified information
We may share aggregated information (i.e., information about you and other users collectively, but not specifically identifiable to you) and other non-personal, de-identified or anonymous information we collect with third parties, including our affiliates, to develop and deliver targeted advertising on our site and on the websites of third parties and our affiliates.
As required by law
We may be required to share your personal information with law enforcement or government agencies in response to subpoenas, court orders, federal/state audits or similar circumstances whenever we believe it is necessary to share information to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
By providing your contact information to us through the site, you may become registered to receive communications from us. This could include a periodic newsletter and other emails with offers and promotions. If you no longer wish to receive these communications, please let us know by sending an email to us at . You may also opt-out by clicking on the unsubscribe link in our emails.
This website is not intended for use by children under the age of 13. We will not knowingly collect any personal information from visitors under the age of 13 online through this website. If you think that we have collected personal information from a visitor under the age of 13, please contact us.
Visitors outside the United States
Contacting Sailfish Insurance Group